Shopify

Enhance your Shopify store’s customer experience with Hulul’s advanced chat functionalities! This guide will walk you through integrating the Hulul platform into your Shopify store, unlocking features like chat-based product browsing and seamless order tracking.

Installing the Hulul App

To install the Hulul app from the Shopify Marketplace:

• Click here to select the Hulul app, press the “Install” button, and follow the prompts to grant permissions and complete the installation.
  
  

Prerequisites

Before proceeding, ensure you have:

• An active store on the Shopify Marketplace
• Access to the Shopify Marketplace to search for and install the Hulul app
• If you’re new to Shopify, Register Here to kick-start your e-commerce journey
  
  

Creating a Hulul Account (if needed)

If you're new to Hulul, you must create an account. Click here to sign up.

Understanding User Roles and Permissions

• The admin, app manager, and owner roles can be used to install the app.
• Other user roles have non-clickable access to install or uninstall.

Setting Up the Shopify App

Once you've created an account on Hulul:

1. Open the Hulul platform dashboard.
2. Navigate to the Marketplace section within Hulul.
3. Find the "Shopify" app and click on it to view details.

4. Follow the instructions to set up the Shopify app. This typically involves entering your store domain and selecting the features you want to use (e.g., product listing, order tracking).

Step 1: Credentials

1. Select Features: Choose the features you want to use with the Shopify app:
   • Product Listing: Allows customers to explore products directly within the chat window.
   • Order Tracking: Enables customers to track their order status through the chat.

Note: The "Abandonment Carts" feature is currently unavailable for selection.

2. Click "Next": Once you've chosen at least one feature, the "Next" button will activate. Click on it to proceed.

⚠️For seamless installation, start this process from the Shopify platform.

Step 2: Processing 

Based on your selections, folders containing pre-built elements for chat functionalities (Actions, Messages, etc.) will be automatically cloned within Hulul for seamless integration.

You'll find the Shopify folders in the Flow Builder tab, where you can add items for use in your bots.

Step 3: Finish 

Upon successful cloning, a confirmation message appears. Click "Done" to proceed.

Key Points

• A valid Store Domain and at least one selected feature are mandatory for successful installation.
  
  

  Managing App Settings

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  Access the Shopify app page within your Hulul Marketplace dashboard. Here, you can:

  • View your store name.
  • Mark \ Unmark the features (Product Listing, Order Tracking)
  • Access chat widget settings.

  

  
  📌 Remember to click "Save" after making any changes to apply your configurations effectively.
  
  

Enabling/Disabling the Chat Widget

✔︎ To add the bot widget to your online store:

1. Go to your online store's Customize page.
2. Click Add New Section.
3. Select Apps.
4. Choose the WideBot app from the list.
5. Click Save to add the app to your store.
   
   

Editing Features or Chat Widget

You can edit your selected features and customize the chat widget and your app settings further.

Unselect a feature to remove the associated cloned folder, or select a feature to add the cloned folder.

Subscription

🤝 Interested in learning more about our plans?

• Click on "Subscribe Here" to discover Hulul Plans. 

• Next, Select the plan that best meets your needs.

Uninstalling the Shopify App

Click "Disconnect" to uninstall Hulul from your Shopify store. This removes the app code, store details, and cloned folders.