Salla

Boost your Salla store's customer experience with the power of Hulul chat functionalities!

This guide empowers you to add the Hulul platform to your Salla store, unlocking powerful features like chat-based product browsing and order tracking.

Prerequisites

Before proceeding, ensure you have:

• An active store on Salla Marketplace.
• Access to your Salla store domain.
• Access to the Salla Marketplace to search and install the Hulul app.

Understanding User Roles and Permissions

• Admin, App Manager, and Owner roles can install the app.
• Other user roles have non-clickable access to install or uninstall.

Installing the Hulul App

To install the Hulul app from the Salla Marketplace:

• Navigate to the Salla Marketplace and search for "Hulul".
• Click on the Hulul app and press the "Install" button.
• Follow prompts to grant permissions and complete installation.

Creating a Hulul Account (if needed)

If you're new to Hulul, you'll need to create an account. Click here to sign up.

Setting Up the Salla App

Once you've created an account on Hulul:

1. Open the Hulul platform dashboard.
2. Navigate to the Marketplace section within Hulul.
3. Find the "Salla" app and click on it to view details.

4. Follow the instructions to set up the Salla app. This typically involves entering your store domain and selecting the features you want to use (e.g., product listing, order tracking).

Step 1: Credentials

1. Enter your Store Domain: In the designated field, enter the URL of your Salla store. 

2. Select Features: Choose the features you want to use with the Salla app:
   • Product Listing: Allows customers to explore products directly within the chat window.
   • Order Tracking: Enables customers to track their order status through the chat.

3. Click "Next": Once you've entered your store domain and chosen at least one feature, the "Next" button will become active. Click on it to proceed.

Step 2: Processing 

Based on your selections, folders containing pre-built elements for chat functionalities (Actions, Messages, etc.) will be automatically cloned within Hulul for seamless integration.

Step 3: Finish 

Upon successful cloning, a confirmation message appears. Click "Done" to proceed.

Key Points

• A valid Store Domain and at least one selected feature are mandatory for successful installation.
• Webchat script is automatically injected into your store after successful setup.

Managing App Settings

Access the Salla app page within your Hulul Marketplace dashboard. Here, you can:

• View your store name.
• Toggle features (Product Listing, Order Tracking).
• Turn the chat widget on or off.
• Access more chat widget settings.

Disabling/Enabling the Chat Widget

Use the toggle button to control the visibility of the chat widget on your store.

• Turning Off the Button: If you wish to hide the chat widget, simply toggle the button to the "Off" position. A popup warning message will appear to confirm your action.
• Turning On the Button: To show the chat widget again, toggle the button to the "On" position.

Editing Features

You can edit your selected features to customize your app settings further.

Unselect a feature to remove the associated cloned folder, or select a feature to add the cloned folder.

Uninstalling the Salla App

Click "Disconnect" to uninstall Hulul from your Salla store. This removes the app code, store details, and cloned folders.